How do we choose the right staff come into my home?

All certified care professionals who visit your home go through a rigorous interview and screening process, as well as a background check and license verification.  Our caregivers are regularly supervised and evaluated to ensure that you or your loved one is receiving the care well deserve.

What does being homebound mean?

A person's inability to leave the home without the assistance of another person. 

How do I get started?

Submit an online request to, or contact us at 1800.660.8539.  We will come to your home to complete an assessment, and our clinical team will discuss a plan of care with you and your primary physician.

What is “non-medical” home care?

Non-medical care typically refers to personal care activities such as bathing, grooming, dressing, as well as assistance with meal preparation, light housekeeping, and running errands. It could also include medication reminders, assistance with ambulation, and transportation to medical appointments and companionship. These types of services are typically provided by Personal Support Workers (PSW’s) or Registered Practical Nurses (RPN’s), and can be arranged for anywhere from a few hours to 24-hours a day. Non-medical” care is often sought by the elderly, new and expectant parents, individuals with disabilities, and those transitioning from a hospital or medical facility to home.

What is “skilled” or “medical” home care?

Medical care follows a specific plan of care under the supervision of a Physician, Nurse or Therapist, and involves home healthcare services such as nursing care, physical, occupational, speech, and respiratory therapies, as well as social services and hospice care. Medical care in the home can help provide a comforting and safe solution to people in a hospital, nursing home, or assisted living community.

Are you available 24/7?

Yes. We can provide services up to 24 hours a day and there is always a local on-call manager who can answer your questions and address any concerns after hours. The on-call manager also provides around-the-clock clinical support for your healthcare team while they are providing care in the home.